Thursday, October 1, 2015

OTTBS - September Challenge

The Subject matter was Whatever the Weather.
I had made this bracelet and sold it.
I had a few beads that were left over
that needed to be made
 into earrings
Perfect timing for the challenge.
Want to see the what the other 
designers came up with? 
Click HERE.

Lima Beads Beads Rocks!

So many times we complain when we 
receive bad customer service and rightly so.
I want to share with you a company that gets it right!
Lima Beads.
I recently wrote them this complaint:

271043... My recent order..two of the 
Tangerine Recycled Glass Small 
Freeform Drop 6-12x11-15mm
 have cracks..from the hole to the edge of the bead.
 I know it is not a lot of money..but they are un-usable.
 What are the chances you could send replacements?
 I had planned to use them for earrings.
Thanks Terri Gauthier

This is their quick response:

Hi Terri,
Oh no! We are so sorry about this! 
Unfortunately they are now out of stock 
so I am unable to send replacements.
 I've refunded your credit card for the cost of them. 
PLease, no matter the cost, 
always let us know when you receive a broken 
or unusable item. 
We want to make sure that you are able to enjoy
 and use the items you've paid for. 
Please let us know if you have any more 
questions or concerns.
Kind regards,

Thursday, September 24, 2015

ABS September Challenge Part II

I randomly won  a $20 gift certificate from
 Heather of Swoondimples.
You can find her beads for sale on Lima Beads
 and her Etsy shop.
 Life is a little crazy for Heather right now
 ...she is in the process of moving.
So there was a bit of a delay getting  the beads out to me.
So she generously sent extras.
She didn't have to but I'm so glad she did.
I had selected the love bravely bead
especially because of the neutral color. 
Sure that I would be able to use it in an 
upcoming ABS Challenge.
Here is the inspiration piece again
for this month
and this is what I created
The Gaea beads represent the reflection
 of the clouds in the pond.
the Czech glass rondells ...the water.
The ceramic red orange the curtains.
The silk green ribbon  the tree.
all of these surrounding Heather's lovely 
statement bead.