Saturday, May 15, 2010

My Royal Package Arrived



Yesterday. I have been anxiously awaiting it's arrival since the first week or so in April. In it was a stamp set Venaissance by Llewelyn - Bowen. So elegant. I ordered this one from an online store called Bels Crafts. What a terrific online company.You can visit them at http://www.belscrafts.co.uk/ and see all that they carry. Since I had not purchased from them before or from the UK I wasn't sure how long it would take to get here. After several weeks had passed I sent Annabel at Bels Crafts an e-mail to get an update. She mentioned it usually takes about 2 weeks. I was wondering if the Volcano had anything to do with it being delayed and She mentioned that the mail was being routed to Spain. So I let a few more weeks go by. Still nothing. Last Friday would have been about a month. Then I waited just a few more days. Sad to say I gave up and requested a refund a few days ago. Oh if I had only waited just a few more days. I wrote her immediately yesterday to tell her not to give me a refund. I have to say the customer service and communication was really great. And I definately will do business with her again.

3 comments:

Anu Lal said...

Wonderful. Great experience you had.

Willnnabel said...

I love these stamps they are so cool I only wish I had got the paper that goes with them. I am glad yours turned up. I was lucky enough to find-a-friend overseas to help me. Now lets make something with them!

Catherine said...

These stamps are gorgeous! The peacock feather and crown image is stunning!